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1. IT Consulting
This area is assured by the services and solutions of ROFF and Reditus II, the latter through the trade names Skills & Solutions and Solutions Factory.
The offer of ROFF includes the provision of consultancy services encompassing all SAP solutions, covering all project phases and a broad range of types of delivery. The business consultancy services associated to the implementation of information systems, SAP consultancy, SAP application maintenance (SAP application management), software factory (SAP development factory) and training (ROFF Academy) are worth highlighting.
In addition to the offer associated to SAP consultancy, ROFF provides digital marketing, creativity and design services through the trade name Jump.
Reditus II, which provides solutions through the trade names Solutions Factory and Skills & Solutions, positions itself as a provider of added value services and a technology and project management innovation center.
The offer of Solutions Factory is supported by professionals with a vast experience in project management, application maintenance, software development and systems integration, with practical applications in intranet/extranet solutions, corporate sites, CRM, business intelligence and document workflow and management, among others.
Skills & Solutions offers specialised consultancy services in several technological areas and competences.
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2. IT Outsourcing
The IT Outsourcing area is represented by Tecnidata, Partblack (Panda Security) and ALL2IT. This business sector offers its clients integrated expertise on the perimeter of the IT Infrastructure.
Tecnidata provides its Customers with integrated competences in the area of Information Technology Infrastructures, namely specialised IT management services under an outsourcing regime and infrastructure projects involving architecture, implementation and maintenance of technological platforms that support the activity of our Customers.
The company offers, under an outsourcing regime, the management of computer equipment and investments in fixed assets related with Customers' information systems, guaranteeing technological support to users, as well as the administration of central systems. Currently, the total number of managed services contracts under management support more than 100,000 users and generate close to 3,500 occurrences/day.
Partblack is the exclusive distributor of Panda Security software in Portugal and, according to Dun & Bradstreet data, is the largest national IT security company. Moreover, at the end of last year, it obtained the distribution of the trade name for Portuguese-speaking African Countries.
ALL2IT acts in the Corporate Network & Information Systems area, ensuring the design, implementation, operating, management, maintenance and operation of telecommunication and info-communication networks at a national and international level.
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3. Business Process Outsourcing
BPO is represented by Redware, market leader in the area of Outsourced Back-Office and Front-Office operations (Business Process Outsourcing) in Portugal.
With its own specific methodologies, associated technologies and specialised resources, Redware offers the best Outsourcing solutions in the area of data processing. BPO activities include the following services: (i) collection operation and management; (ii) document processing (digitalisation and indexing); (iii) archive management; (iv) correspondence management; (v) back-office services; and (vi) Contact Center services.
The offer of Redware is characterised, in a broad sense, by the provision of integrated outsourcing business support services for companies and institutions.
Its portfolio includes the non-core activities of companies, which in a broad sense contribute towards improved profitability and performance, normally known as back-office and front-office services.
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4. Business Consulting
The Business Consulting activity results from the acquisition of Digis (now called Reditus Consulting) and Ogimatech.
Reditus Consulting brings manageability and an established practice in the areas of business consulting and IT, particularly in the Financial, Public and Telecommunications, constituting an important element in the strategy development and transformation of the Reditus Group with a view the implementation of an organization with a strong sectoral, integrating business knowledge and processes of its customers with a range of solutions and specialized services and differentiators.
The Ogimatech offers consulting services in areas such as international business strategy, processes and organization, information systems and technologies. Parallel also offers assistance in projects of development cooperation in developing countries, usually funded by international bodies like the European Union, World Bank or African Development Bank.
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