Consumer, Retail & Transportation

The Consumer, Manufacturing, Retail & Distribution and Transportation  (CMRDT) business unit covers a vast combination of sectors and sub-sectors with significantly different characteristics:

  • Consumer:
    Food & Beverage, Household & Personal Care, Home Furnishing & Equipment, Construction & Real Estate, Leisure, Fashion & Luxury Goods, Automotive & Components
  • Manufacturing:
    Chemicals, Semi Conductors, Industrial Products, Paper & Packing, Life Sciences & Pharmacies
  • Retail & Distribution:
    Supermarkets & Cash and Carry, Electronics, Restaurants & Bars, Hotels & Logging, Mail-order & Online Stores, Professional Services
  • Transportation:
    Air Transportation & Airports, Road Transportation, Rail Transportation & Stations, Shipping and Ports, Travel & Tourism, Logistics & Postal

The offer of services includes business and transformation consultancy, technological consultancy, passing through IS/IT infrastructures, to outsourcing of processes, people and services.

At the business and transformation consultancy level, we highlight our competencies in the strategy, organisation, operations and information systems areas: optimisation of marketing efforts, flexible business intelligence, LEAN management, airport management, optimisation of purchase categories, organisational capacity-building in project management, strategic management of human resources, creation, operation and optimisation of Contact Centers, conception, implementation and certification of Management Systems, definition and implementation of Information Systems Strategic Planning (ISSP).

In the technological consultancy field, we develop projects involving the implementation, development, integration and innovation of solutions: design and implementation of standard SAP, Oracle, Microsoft, QlikView, Microstrategy solutions, tailored solutions, planning technological architectures of information systems, integration of business solutions to ensure interoperability of information and greater streamlining and efficiency of processes, development of innovative market solutions, and conception of project implementation and standardisation methodologies, corrective and/or evolutionary maintenance of business applications and database administration and management.

In relation to IS/IT infrastructures we present strong competencies in the networks and communications, security and systems areas: Servers and Storage, virtualisation of infrastructures, backup & archiving, networks and communications, Data Center infrastructures, infrastructure management, information security and information risk & compliance.

Finally, we emphasise our competencies in process and IT outsourcing, applications maintenance and contact center services: customer contracting, management and loyalty, credit recovery, commercial sales/support, support activities and outsourcing services.