Client Services - BPO & Contact Centers

Reditus’ services integrates People, Processes and Technologies in order to streamline, automate and develop processes, reducing costs and allowing greater levels of efficiency.

 
SERVICES & SOLUTIONS

      CLIENT MANAGEMENT

      • Customer acquisition,  billing & collections, customer development,  loyalty & retention

      FINANCIAL SERVICES MANAGEMENT

      • Banking services, accounts payable services, insurance services,  credit and collection services

      HUMAN RESOURCES MANAGEMENT

      • Registry and organization, payroll, timesheets, vacations scales and expenses, health, safety and security

      DOC MANAGEMENT

      • Mailing, scanning & OCR, classification & indexing, archiving & storage

      FACILITIES MANAGEMENT

      • Maintenance e exploitation

      OTHER BUSINESS PROCESSES

      • Instruction & fines management, quality & SLA control, service desk & field support, medical appointments