Client Services - BPO & Contact Centers
Reditus’ services integrates People, Processes and Technologies in order to streamline, automate and develop processes, reducing costs and allowing greater levels of efficiency.
SERVICES & SOLUTIONS
CLIENT MANAGEMENT
- Customer acquisition, billing & collections, customer development, loyalty & retention
FINANCIAL SERVICES MANAGEMENT
- Banking services, accounts payable services, insurance services, credit and collection services
HUMAN RESOURCES MANAGEMENT
- Registry and organization, payroll, timesheets, vacations scales and expenses, health, safety and security
DOC MANAGEMENT
- Mailing, scanning & OCR, classification & indexing, archiving & storage
FACILITIES MANAGEMENT
- Maintenance e exploitation
OTHER BUSINESS PROCESSES
- Instruction & fines management, quality & SLA control, service desk & field support, medical appointments