NOTÍCIAS

International Contact Centers Week 2023

Recognized by the industry as one of the leading Portuguese players, Reditus has undertaken the mission of sustainably developing the Contact Center market in Portugal, promoting, and legitimizing the activity and its potential for value and employment generation.

Every year, Reditus celebrates the International Contact Centers Week, an initiative by the Portuguese Association of Contact Centers (APCC) aimed at fostering the team spirit among companies and recognizing the work of professionals in the sector. International Contact Centers Week takes place annually between September 10th and 17th, with the participation of various sector players, including service providers, clients, manufacturers, and associations, among others.

To this end, Reditus organizes a range of activities that aim to engage everyone in fun actions aimed at sharing experiences and fostering closer professional and personal relationships. Among the activities organized by Reditus are social support and environmental awareness initiatives, as well as leisure and well-being activities, games, workshops, coaching sessions, and other moments of fun and camaraderie.

Reditus has been recognized for its effort and dedication in celebrating the most important week for the sector, having already won the first prize in the International Contact Centers Week twice. This award serves as an incentive to continue their commitment to the quality of their services and the satisfaction of their employees and clients.

The company believes that the International Contact Centers Week is an excellent opportunity to create value to the sector and its professionals, who contribute every day to the success of companies and the improvement of customer experiences. Reditus provides Contact Center services and solutions for various sectors of activity and takes pride in being part of this dynamic and innovative sector, which plays a fundamental role in the economy and society.