Galp Contact Center awarded by APCC
The Galp Contact Center for its fleet service "Galp Frota", whose monitoring of Service Quality and Satisfaction Surveys are conducted by Reditus, was awarded the Golden Trophy, in the category of Energy.
The distinction was awarded during the 12th edition of the Annual Conference of the APCC - Portuguese Contact Center Association - held under the theme Customer Experience - Reinventing Rules. The APCC BEST AWARDS trophies are mainly awarded to companies that stand out for the implementation and adoption of good organizational practices in contact center activity in Portugal - in terms of strategic, operational and technological management, at the human capital level and for its contribution to the recognition and appreciation of the industry in general.
Reditus congratulates Galp for obtaining this award, wishing that the excellent work carried out together continues to promote the achievement of more awards in the future.