The results of the Customer Satisfaction Survey (CSS) carried out by Reditus in 2020 reveal a high level of global satisfaction, a result that is accompanied by the assessment of the various business areas of Reditus.
maisReditus signed a cooperation protocol with ISCTE - Instituto Universitário de Lisboa, to organize and implement training in the workplace for students of the Institute.
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Reditus moved its Northern office to Vila Nova de Gaia, benefiting from a closer proximity to the Center of Oporto and more infrastructures of support.
maisThe Portuguese Agency for Administrative Modernization, AMA, awarded, through a public contest, to Reditus the Technical Assistance Services for the Information and Care Center.
maisThe CTT support line, managed by Reditus, was awarded the Bronze medal at the APCC (Portuguese Association of Contact Center) Best Awards 2020 event, in the Transport, Distribution and Logistics Category.
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The Portuguese Contact Center Association awarded Reditus the 2nd prize for the video Work, Fun & Deliver.
maisAs usual in recent years, Reditus is celebrating the International Contact Center Week since September 10th until September 17th.
maisBearing in mind the pandemic situation with COVID19 experienced throughout the first half of 2020 (1H20), Reditus pursued its strategy of developing integrated propositions with increased added value, the sustainability of its operations through monitoring and continuous improvement, as well as the development of management models based on the introduction of robotisation components, aimed at increasing project profitability.
maisThe FY 2019 shows a continued good operational performance of the Reditus Group, representing a significant improvement in the EBITDA margin over the same period in 2018.
maisReditus is ON. The company adjusted its procedures for recruiting and integrating new employees through interviews and initial distance training.
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