Reditus awarded by APCC
Reditus has received two awards from APCC for the fourth consecutive year, which reflects the recognition of the quality of its Contact Center services.
The CTT and CTT Expresso lines, managed by Reditus, were awarded, at the APCC Best Awards 2017 event, with silver and bronze medals, respectively, in the "Transportation, Distribution and Logistics" category.
The prizes awarded jointly to Reditus and CTT recognize the implementation and adoption of good Corporate Practices by both Companies in the Contact Center activity in Portugal - in terms of strategic, operational and technological management, as well as in terms of human capital, contributing to the recognition and appreciation of the overall business sector.
This is the fourth consecutive year that the CTT lines, managed by Reditus, have won prizes, in what is one of the most important sector events in Portugal.
Vasco Barbosa, Managing Director for Reditus’ Client Services, considers that "These awards are the result of close proximity and partnership between the two companies, validated by a joint audit of APCC and Bureau Veritas. Therefore, these awards reflects, not only, an excellent interaction between the management teams of the two companies, but also and mainly, the commitment and competence of Reditus employees. Our people work hard every single day to defend the values and business of our customers, "concludes Vasco Barbosa
About APCC Best Awards
The APCC Best Awards are an initiative of the Portuguese Association of Contact Centers, which aims to distinguish the organizations that stand out the most in the implementation of good organizational practices in Portugal, in terms of strategic, operational and technological management, as well as in terms of human capital.