NOTÍCIAS

Reditus Improves Net Result

  • Net Income reaches 49 thousand Euros (vs. 3,0 million Euro loss in 2018) 
  • EBITDA margin of 16.3% (vs. 13.9% in 2018)
  • EBITDA at 4.0 million Euros (vs. 4.5 million Euros in 2018)
  • Operating Revenue at 24.4 million Euros (vs. 32.4 million Euros in 2018)
  • International Sales represented 35% of total (vs. 41% in 2018)
 
1. Summary of the Activity
 
O ano de 2019 revela a continuação do bom desempenho operacional do Grupo Reditus, representando uma melhoria na margem EBITDA, face ao período homólogo de 2018.
 
The FY 2019 shows a continued good operational performance of the Reditus Group, representing a significant improvement in the EBITDA margin over the same period in 2018.  
 
The success of the strategy implemented by the Group, with its internal reorganization and focus on core activities, together with a recovery of the economy, the implementation of digital transformation projects by a number of corporations and the effects of the Brexit, have opened a range of opportunities for several Reditus’ business sectors throughout the year.  
 
The operational indicators of the Reditus Group registered a positive evolution compared to the previous period, as evidenced by the positive variation in EBITDA margin and in Operating Income. EBITDA was 4.0 million Euros in 2019, compared to 4.5 million in the same period of the previous year. In spite of a decrease in absolute value, the EBITDA margin reached 16.3%, which represents 2.4 pp above the value registered in 2018 and an improvement of 4.7 pp in relation to 2017. 
 
The Net Result was positive by 49 thousand Euros, revealing a positive variation of 3.1 million Euros over the same period of the previous year. This result was positively impacted by the rationalization of expenditures, namely personnel costs, external supplies of goods and services, and financial costs.  
 
Operating Revenue decreased by 24.8% to 24.4 million Euros, vv. 32.4 million Euros in the previous year. This reduction in Revenue negatively impacted the Group's EBITDA by 11.8%, when compared with 2018. 
The reduction in Revenue affected all 3 business segments:  
 
The ITO sector suffered slightly more than the others, with a 20.3% contraction. The Group has been developing a strategy to obtain new, smaller but more profitable projects. As a result, new businesses were awarded in this period not only in installed-base customers, renewing existing contracts, but also with new clients. These ITO sector results are mostly the reflection of a drop in international revenues and of a focus on higher value-added projects. While this strategy led to a drop in revenues for the segment, it afforded an improvement in EBITDA and in EBITDA margin. 
 
The IT Consulting sector registered a 13% revenue contraction. EBITDA and EBITDA margin, albeit negatively affected, were able to register positive values of respectively 1.04 M€ and 6.4%.  
 
The BPO sector has also suffered a 13% revenue contraction and its EBITDA and EBITDA margin, while also negatively affected, registered positive values of respectively 542 K€ and 5.2%. 
 
In the International Area, revenue decreased by 34.8% in 2019 compared to 2018, reducing its weight relative to the Group's overall revenue from 41% to 35%. With a value in excess of 8.5 million Euros, it continues to reflect the commitment of Reditus to its business in international geographies, and the sustainability of long-term projects in the area of ITC and ITO.  
 
The Group's expectations for the coming year include actively pursuing new opportunities in the international market, as well as in Nearshore projects. 
 
 

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NOTÍCIAS

Reditus is active and recruiting 210 new employees

Reditus keeps its operations active and is hiring 210 new employees for several projects of its portfolio despite the current pandemic situation.

These opportunities include functions to be performed mainly in a teleworking environment, during the epidemiological state, in technological and non-technological areas, which can be consulted on the website (www.reditus.pt) and on the LinkedIn page of Reditus.

Within the scope of the operational contingency plan implemented by the company to face the challenges of COVID 19, Reditus defined specific procedures for all its operational structures in order to safeguard the safety of its staff and candidates for employment opportunities.

The procedures cover the entire operational component of the various offer areas but also the tasks of recruiting and integrating new employees, namely through interviews, distance training and the provision of all the work tools necessary for the execution of teleworking functions.

About Reditus contingency plan

Aware of the impact of COVID 19 on the normal activities of its customers and on the health of its staff, Reditus reacted quickly to the situation having developed and put into practice an operational contingency plan, with specific rules and procedures, on March 5. This plan aims to:

  • The almost total mitigation of risks to the health of its staff and customers supported by the good practices and recommendations of the General Directorate for Health;
  • The full continuity of our operational activities in order to ensure the functioning of the company, the jobs and the activities of its customers;
  • Alignment with its clients' contingency plans.

This plan includes specific procedures for all of our operational structures in Portugal and abroad in the technological, Contact Center and BPO areas.

 

 

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NOTÍCIAS

Reditus Provides solutions for Digital School

Reditus’ Digital School solutions, aim to equip schools with the best technological platforms and support the entire teaching process, supporting the entire educational community, including teachers, students, parents and school clerks.

The school as we know it has changed and digital media are more present in the teaching process of all age groups.

However, the speed with which the schools had to develop the transition process, exposed the shortcomings of the entire school community, namely with regard to technological infrastructures, adaptation of traditional teaching models and interaction between the various stakeholders, namely teachers, students, parents and school clerks.

Aware of this difficulty, Reditus made available to the entire school community all its experience of more than 50 years in the development and maintenance of IT infrastructures and user support.

Reditus' solutions to support the Digital School, aim to overcome technical difficulties, supporting the entire educational and administrative process of educational institutions in the implementation, management and maintenance of the best technological platform.

In addition, Reditus provides remote support services to teachers, parents and students in the use of digital tools and management of their computers.

INTEGRATED DIGITAL SCHOOL SOLUTIONS

Reditus' solutions cover a wide spectrum of technological needs of educational institutions, preparing them for the future and for a more efficient training process adjusted to the new teaching skills.

  • Technological Infrastructure - Advice and implementation of technological infrastructure and the best support platform for online education.
  • Technical support - Technical support services for maintenance and management of the digital platform.
  • User Support - Remote support services for teachers, parents and students.
  • Training - Training oriented to teachers and students in the use of applications.

 

 

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NOTÍCIAS

COVID – 19 Solutions for SME

Aware of the difficulties faced by companies, resulting from the current state of confinement to which people have been subjected and its impact on their activities, Reditus offers a set of solutions, of technological and non-technological scope, that allow to keep companies active and operational.

Reditus' strong commitment to creating flexible solutions, as well as multidisciplinary teams to design, implement and maintain them, allows us to provide the best solutions for your business.

Although digital is an area of great concern and presents answers to most problems, Reditus also has solutions for those daily activities of a non-technological scope, such as customer service or the reception and treatment of physical correspondence, among others.

EXTRAORDINARY SOLUTIONS FOR EXCEPTIONAL SITUATIONS

Office-as-a-Service

Administrative resources that allow you to manage your company according to your business needs, in a totally flexible way.

Work from Home

Efficient Information Technology solutions that allow you to manage and access your technological resources according to the needs of your business, without neglecting the security of systems and information.

Data Protection - RGPD

Consultancy services to support you in interpreting and adapting processes in light of recent data protection legislation, the GDPR.

Training

Training actions aimed at increasing the capacities and productivity levels of your employees.

 

COVID - 19 END-TO-END SOLUTIONS TO KEEP YOUR COMPANY WORKING

OFFICE-AS-A-SERVICE

Solutions to overcome the impact of physical distance between people and the office, ensuring the execution of daily tasks.

  • Correspondence Handling - Comprises scanning, collection and delivery of correspondence services.
  • Virtual Secretariat - Provision of centralized contacts (telephone, PO box, email and fax) at Reditus Contact Centers.
WORK FROM HOME

Technological solutions to support IT teams and users.

  • Conference Call – Advice, installation and support to users, based on the best conference call applications to maintain active communication between your company's employees.
  • VPN – Virtual private networks that allow secure access from home to servers and information by your employees.
  • Cloud – Private, public or hybrid Cloud solutions to optimize the management and development of your IT infrastructure.
  • Help Desk – Support services to equipment, users and IT teams on the Mainland and Islands. Services can be provided remotely and in the field.
DATA PROTECTION - GDPR

Consultancy and services to comply with recent data protection legislation (GDPR).

  • Consulting – Analysis, design and implementation of personal data management procedures according to the General Data Protection Regulation (GDPR).
  • DPO-as-a-Service – The DPO (Data Protection Officer) is responsible for ensuring the implementation of personal data management policy and tools held by the company, who can be an internal or external element of the organization.
TRAINING

Online training to increase the productivity of your employees.

  • GDPR – A GDPR compliant policy implies that employees are aware of the legislation and act in accordance with it.
  • Communication Techniques – Communicate more and better. The correct use of communication avoids conflicts and reduces organizational inefficiency.
  • Stress Management – How to manage day-to-day stress in order to protect yourself and keep productivity levels high.
  • Time Management – Time is scarce and valuable. Knowing how to manage it is essential to improve efficiency and productivity.

SUPPORT LINE

Phone +351 211 949 224

Email - info@reditus.pt

 

Download Brochure

 

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NOTÍCIAS

COVID 19 - We're here and we're ON for you

Companies and families around the world are experiencing unprecedented challenges as a result of the current state of the public health.

Aware of the impact of these challenges, Reditus is strongly committed in helping its business partners and clients overcoming this extremely difficult period that may last longer than it is presently expected, but also in keeping its staff safe. And for that reason we have put in place a contingency plan to keep on supporting our customers and their operations. This plan takes into consideration:

  • The reduction of risks to the health of Reditus employees and customers, supported by the good practices and recommendations of the Portuguese General Health Authorities;
  • The continuity of our operational activities, in order to ensure the functioning of the company and the activities of our customers;
  • Total alignment with our clients' and partners’ contingency plans.

These plans include specific procedures for all of our operational structures in Portugal and abroad for all our business areas, namely Technology, Contact Center and BPO.

We are sure that, despite these difficult times, we’ll all come out stronger.

Until then, Reditus and its entire staff are ON and committed, as always, to find the best solutions and working with you in the support and development of your projects.

 

 

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NOTÍCIAS

Reditus’ EBITDA reaches 2.7 million Euros in the first 9 months of 2019

  • Operating Revenue of 18.0 million Euros (vs. 24.8 million Euros in 9M18)
  • EBITDA of 2.7 million Euros (vs. 3.2 million Euros in 9M18)
  • EBITDA margin of 14.9% (vs. 13% in 9M18)
  • Net loss of 156 thousand euros (vs. 422 thousand euros net loss in 9M18)
  • International Sales represent 34% of the total (vs. 40% in 9M18)
 
1. Summary of the Activity
 

The first nine months of 2019 (9M19) were marked by the maintained strategy of developing integrated and higher added value offers in order to improve operational sustainability, as well as the development of management models with the introduction of robotization components. These measures led to an increase in project profitability and a 1.9 pp improvement in EBITDA margin.

The 9M19 results, presented below, are compared with the figures for the first nine months of 2018 (9M18).
 
Operating Revenues amounted to 18.0 million euros in 9M19, reflecting a 27.6% decrease compared to the same period in 2018.
 
The revenue contraction, when compared to the same period of the previous year, results from a strategic decision to focus commercial efforts on projects with higher added value.
 
Despite the reduction in 9M19 revenue, Reditus was awarded new contracts which, despite a representing a lower revenue, present a higher profitability, and was able to advantageously renew several contracts in the IT Consulting and BPO segments.
 
In 9M19, revenues from the international area decreased by 37.7% compared to 9M18, as a result of investment postponements by the clients. These decisions reflect the slow economic recovery in those geographies, impacting their weight on the Group's overall revenues. We are working proactively with the markets and we expect those international projects in the ITO and ITC areas to be about to initiate.
 
The Group foresees a positive growth throughout the end of 4Q19, with the expected start of the mentioned international projects, while actively pursuing efforts to close various portfolio opportunities, including Nearshore projects.
 
EBITDA reached 2.7 million euros, equivalent to an EBITDA margin of 14.9%, or 1.9 pp above the 13.0% margin achieved in the same period last year.
 
Consolidated Net Income amounted to a negative 156 thousand euros, an improvement of 266 thousand euros when compared with the same period of the previous year.


 

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NOTÍCIAS

EBITDA margin reaches 16,6% in 1st Half 2019

  • Operating Revenue of 12.4 million euros (vs. 17.6 million euros)
  • EBITDA of 2.0 million euros (vs. 2.6 million euros)
  • EBITDA margin of 16.6% (vs. 14.9%)
  • Net Income of 86 thousand euros (vs. 60 thousand euros)
  • International Sales represent 36% of total (vs. 38%)
 
1. Summary of the activity
 

During the first half of 2019 (1H19), Reditus pursued the development of its integrated and higher value-added offer strategy, the sustainability of its operations through continuous monitoring and improvement methods which, together with the development of management models comprising the introduction of robotization elements, contributed to an increase in the profitability of its projects and to an improvement of the EBITDA margin, with particular emphasis on BPO businesses.

The operating indicators for the Reditus Group recorded a positive evolution compared to the previous period, as evidenced by the positive variation registered in the EBITDA margin. For 1H19 EBITDA reached 2.0 million euros against 2.6 million euros in the same period of the previous year, nevertheless corresponding to an EBITDA margin of 16,6%, or an 1.7 pp improvement.

The consolidated Net Income reached 60 thousand euros, an 43,2% increase over the same period in the previous year.

In the period under review, Operating Income decreased by 29.9% to 12.4 million euros vs. 17.6 million euros in the same period of the previous year, mainly due to the ITO business segment and due to a very aggressive and competitive market and to Reditus' strategy of not harming its margins and value creation.

In the International area 1H19 Revenue decreased by 34.9% when compared with 1H18, with its relative weight contracting from 38% to 36% of the Group's overall income. With a volume in excess of 4.4 million euros, it continues to reflect Reditus' commitment to its business in international geographies and the sustainability of long-term ITC and ITO projects contracted with various entities.

The Group expects a positive development in the course of the forthcoming months of 2019, with the beginning of several projects in the international markets and an active pursuit of Nearshore project opportunities.

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NOTÍCIAS

Net Income of 43 thousand euros in 1st quarter 2019

  • Operating Revenue of 6.2 million Euros (vs. 8.8 million)
  • EBITDA of 0.8 million euros (vs. 1.3 million euros)
  • EBITDA Margin of 12,4% (vs. 14.5%)
  • Net Income of 42.8 thousand euros (vs. 118.6 thousand euros)
  • International Sales represent 32% of the total (vs. 39%)
 
1. Summary of the activity
 
During the first quarter of 2019 (1Q19), Reditus continued its strategy of developing integrated, innovative and value-added offerings, the sustainability of operations through continuous monitoring and improvement, as well as the development of management models with introduction of robotization components. This strategy allowed an increase in the profitability of the projects and an improvement of the EBITDA in the ITO segments with particular emphasis on BPO.

The 1Q19 results hereunder are compared with those relating to the 1st quarter of the previous year (1Q18).

Operating Revenue reached 6.2 million euros in 1Q19, or a 30% decrease against 1Q18.

In the period under analysis, there was a contraction of revenues in relation to the same period of the previous year, mainly in the ITO segment which results from an aggressive and competitive market and Reditus' strategy of not compromising its business margins and creation of value.

This contraction was more significant in the ITC segment due to the delay in the start of large projects in the international area, namely in Angola.

In the international area, revenues in 1Q19 decreased by 8.3% compared to 1Q18, due to the delay in the beginning of projects. Its weight relative to the Group's overall income fell from 39% to 32%.

For the following months of 2019, the Group expects a positive growth in the domestic market and plans the start of several projects in the international market, while actively pursuing business opportunities in Nearshore projects.

EBITDA reached 0.8 million euros, which corresponds to an EBITDA margin of 12.4%, or 2.1 pp below the 14.5% margin obtained in the same period of the previous year.

The consolidated Net Loss reached 43 thousand Euros, a decrease of 63.9% over the same period of the previous year.

 

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NOTÍCIAS

Reditus increases EBITDA margin

  • EBITDA of 4.5 million Euros (vs. 4.9 million Euros in 2017)
  • EBITDA margin of 13.9% (vs. 11.6% in 2017)
  • Net Loss of 3.8 million Euros (vs. 1.6 million Euros net loss in 2017)
  • Operating Revenue of 32.4 million Euros (vs. 42.0 million Euros in 2017)
  • International Sales represent 41% of the total (vs. 46% in 2017)
 
1. Summary of the activity
 
The FY 2018 shows a continued good operational performance of the Reditus Group, representing a significant improvement in the EBITDA margin over the same period in 2017,

The success of the strategy implemented by the Group, with its internal reorganization and focus on core activities while betting on innovative and higher value-added offers, coupled with the on-going efforts to rationalize operating and structure costs, afforded an increased profitability of the business.

The operational indicators of the Reditus Group registered a positive evolution compared to the previous period, as evidenced by the positive variation in the EBITDA margin. In 2018 EBITDA was 4.5 million euros, compared to 4.9 million in the same period of the previous year. This is however equivalent to an EBITDA margin of 13.9%, representing 2.3 pp above the value registered in 2017 and an increase of this ratio by more than 100% since 2016.

However, the net result was negative by 3.8 million euros, registering a negative variation of 2.2 million over the same period. This result was affected by non-recurring factors, such as provisions and impairment losses in the amount of 1.5 million euros and a Net Present Value of amounts receivable from customers amounting to 0.849 million euros.

Operating Revenue decreased by 22.8% to Euro 32.4 million, vv. Euro 42.0 million in the previous year. This reduction in Revenue negatively impacted the Group's EBITDA by 7.4%, compared with 2017.

The Revenue reduction derives mainly from the ITO and ITC segments. In the case of the ITC area, this reduction reflects the contractual expiration of a sizable contract, resulting from a customer decision to internationally align its supply of Outsourcing services. The Group has been developing a strategy to obtain new, smaller but more profitable projects. As a result, new businesses were awarded in this period not only in installed-base customers, renewing existing contracts, but also with new clients.

The ITO area results are mostly a reflection of a drop in international revenues, derived from the delay of a relevant project in Angola.

The IT Consulting area contributed the most to the improving in Group's results, with positive growth in revenues and EBITDA resulting from the acquisition of new customers and the award of new projects, with higher margins, in the domestic market.

In the international area, Revenue in 2018 decreased by 31.7% compared to 2017, reducing its weight relative to the Group's overall Revenue from 46% to 41%. With a value in excess of 13 million euros, it continues to reflect the commitment of Reditus to its business in international geographies, and the sustainability of long-term projects in the area of ITC and ITO for various Organizations.

The Group's expectations for the coming year include actively pursuing new opportunities in the international market, as well as in Nearshore projects.

 

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NOTÍCIAS

Reditus’ EBITDA reaches 3.2 million Euros in 3rd Quarter 2018

 

As previously reported, Reditus has been implementing a strategy for the development of integrated, innovative and higher added value offerings in order to enable the business plan based on the development of its core activities and the profitability of its operations, which should bring results in the short and medium term.

The internal reorganization of Reditus continued during the third quarter of 2018 (9M18), with an already tangible reflection in its offer propositions.

The 9M18 results hereunder are compared with those relating to the 3rd quarter of the previous year (9M17).

Operating Revenue reached 24.8 million euros in 9M18, or a 21,2% decrease against 9M17.

The contraction of revenues in relation to the same period results from Reditus' strategy of not compromising its margins and in the creation of value.

Reditus has nevertheless in the 9M18 been able to obtain new businesses from within its client portfolio, which present higher margins in spite of lower revenues, and has been able to renew contracts in the domestic market in the IT Consulting and BP Outsourcing segments.

In the international area, 9M18 revenues maintained, despite a decrease of 20.3% compared with 9M17 due to delays in investment decisions for some projects in face of the slow economic recovery in these markets, its weight relative to the Group's overall income. We are proactively working in the marketplace and believe that the execution of several international projects in the ITO and ITC areas will be initiated during the next semester.

For the next quarters, the Group expects a positive growth with the planned start of several projects in the international market, while actively pursuing efforts to raise opportunities in Nearshore projects.

EBITDA reached 3.2 million euros, which corresponds to a EBITDA margin of 13.0%, or 0,5 pp above the 12.5% margin obtained in the same period of the previous year.

The consolidated Net Loss reached 422 thousand Euros, or a 514 thousand Euros aggravation over the same period in 2017.

 
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