NOTÍCIAS

Reditus partners up with Digital Guardian to enhance skills in Data Protection

 
A new European regulation for data protection settles fines of up to 20 million or 4% of annual turnover in case of failure. Strategic partnership enables Reditus to help Portuguese companies to meet the challenge.
 
Reditus, a leading Portuguese company in the fields of consulting, information technologies and services, has just established a strategic partnership with Digital Guardian for Information Security solutions, namely for "Data Loss Prevention - DLP".
 
With this partnership, Reditus will incorporate in its offering a new component capable of addressing the needs raised by the implementation of the new European regulations for data protection.
 
The new European legislation establishes that companies are obliged to implement appropriate security measures for personal data protection and define a clear data protection policy, with fines of up to EUR 20 million or 4% of annual turnover in case of failure.
 
Nuno Viana Dias, Sales Manager for Reditus’ Information Management & Security solutions, says "This partnership reinforces our distinctive proposal for Information and Consulting Technologies solutions, responding to an increasing market need. From now on, Reditus, along with Digital Guardian and its excellent DLP solutions, offers one of the best market data protection components, helping all businesses to protect their most 'sensitive' information. "
 
Digital Guardian is a North American company and worldwide leader in the new generation of DLP. Its products stand out for the comprehensiveness of the data protection features (Network, Endpoint, Cloud and Data Bases), the monitoring capabilities and control of data, applications, devices, and by the forensic analysis features.
 
Digital Guardian offers one of the most advanced and powerful DLP agents, which stands out for its integration with the operating systems kernel and for the intelligence context used. In the same agent, and in an integrated way, it is additionally available the EDR functionality (Endpoint Detection and Response) that protects companies against Advanced Persistent Threats (APT).
 
With the new partnership, Reditus now offers these solutions "on-premises" and on a MSP (Managed Services) model.

 

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NOTÍCIAS

APCC awards CTT lines managed by Reditus

 
The CTT and CTT Expresso lines, managed by Reditus, were awarded at APCC Best Awards 2016 event.

The CTT and CTT Expresso lines are to be congratulated! They were, again, awarded at APCC Awards prizes, with the bronze and silver medals, respectively, in the Category of Transportation, Distribution and Logistics.

This is the 3rd consecutive year that the CTT's Customer support lines, managed by Reditus, achieve awards in what is one of the most important events of the Portuguese industry.

The APCC Best Awards are an initiative of the Portuguese Association of Contact Centers, which aims to honor organizations that stand out in the implementation of good organizational practices in contact center activity in Portugal, both at the strategic, operational and technological levels and at the human capital level.

The APCC has maintained the partnership with the certification body Bureau Veritas, which is responsible for ensuring the whole process of awarding prizes, thus guaranteed the reliability, impartiality and credibility of these distinctions.
 
 
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NOTÍCIAS

Reditus is an OutSystems Partner Premier

Reditus acquired the status of Outsystems Premier Partner, the most important partnership degree from this manufacturer.

The status was acquired mainly because of the Reditus' experience in developing and implementing projects based on Outsystems technology, as well as the high number of projects developed.

According to Jorge Lobo, Director of Reditus' Platforms and Applications area "Reditus is a longtime partner of OutSystems and the award of this title is a recognition of our current technical capacity, but also of our experience."


Reditus is a leading partner of OutSystems, having developed several reference projects based on its technology, as is the case of Pordata, Pordata Kids and Home energy EDP, among others.

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NOTÍCIAS

Reditus’ Net Profit increase by 22% in the 1st quarter 2016

 

  • Operating income of EUR 25.5 million (vs. EUR 30.7 million)
  • EBITDA of EUR 2.0 million (vs. EUR 2.3 million)
  • EBITDA margin 7.9% (vs. 7.6%)
  • Net Profit of 197 thousand euros (vs. 161 thousand euros)
  • International sales represent 37% of Revenues

 

1. Summary of the Activity
 
During the first quarter of 2016 (1T16), Reditus continued its focus on international operations, especially in nearshoring, continuing the effort to consolidate the position in the domestic market. The continued focus on operational efficiency and higher added value services continued to be a key priority of the Group.
 
Operating income amounted to 25.5 million euros, down 16.8% over the same period last year, due to business contraction in the African market, following a delay in investment decisions by customers that should be resumed during the last quarter of 2016 and 2017. In the domestic market, the activity decreased by 16.1%, reflecting the adverse economic environment that continued to affect Portugal. EBITDA was EUR 2.3 million, equivalent to an EBITDA margin of 7.9%, 0.3pp above the margin of 7.6% achieved in 1T15.
 
Consolidated Net Income reached 197,200 euros, an increase of 22.2% over the same period last year.
 

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NOTÍCIAS

Reditus’ clients highly satisfied

 
According to the results of the annual evaluation promoted by Reditus’ Quality Division, the Company clients have an 86% satisfaction level.
 
This outcome is the result of a strategic guideline defined by Reditus and which consists on gaining and retaining customers’ trust, to ensure business continuity and to improve efficiency. Thus, in accordance with its Quality policy, Reditus proceeds the effort of continuous improvement.
 
In 2015, Reditus has implemented a set of improvement activities that enabled it to achieve, in addition to high clients satisfaction levels, efficiency improvements and external recognition.
 
Customers continue to highlight the following points as differentiators, against Reditus’ competition:
 
  • Flexibility and availability to meet the requirements and new demands;
  • Identification with the client and excellent relationship;
  • Commitment and competence of the teams;
  • Excellence in the quality of results.
The 2015 study also found that 93% of the clients clearly recommend Reditus and its services.
 
 
Client satisfaction by Business Unit
 
Client Services 
Overall average satisfaction of “Client Services” clients’ (CS) of 7.8 in the range [1, 10], which is a slight increase of 0.2 points:
  • Average Satisfaction with Business Process Outsourcing (BPO) of 8.0 on the same scale;
  • Average satisfaction with Contact Center Services (CC) of 7,7 in the range [1, 10].
IT Services 
Average satisfaction with the services of the “IT Services” Business Unit (infrastructure) of 9.1 on the scale [1, 10]:
  • Average satisfaction with the infrastructure’s Managed Services, 8.6 on the scale [1, 10];
  • Average results of surveys to users of infrastructure’s managed services, higher than 8.53 in the range of [1, 10], in all services in which they are applied.
Specialized Outsourcing
Overall satisfaction with the Specialized Outsourcing Services 3.2 on a scale of 1 to 4, where 1 is "unacceptable," 2 is "below expectations", 3 is "up to the expectations" and 4 is "above expectations ", most notably:
  • Estimated average of Specialized Outsourcing Service teams 3.4 on the scale of [1; 4].
 
 
 
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NOTÍCIAS

Reditus’ 2015 EBITDA reaches EUR 11.0 million

 
  • Operating income: 118.6 million euros
  • EBITDA: EUR 11.0 million
  • EBITDA margin: 9.3%
  • Net income: EUR 0.3 millionDomestic Sales increased 6.2%
  • International Sales amounted to approx. 40% of the total
 
1. Summary of the Activity
 
In 2015 and given the expected fall in international activity, particularly in African markets, consolidated total income of the Reditus Group reached 118.6 million euros.

Strengthening the focus on the domestic market led to a 6.2% growth to 72.2 million euros in Portugal, albeit insufficient to offset the 10.8% drop in the international arena, which nevertheless reached 46.4 million euros or about 40% of total Group revenues.

The Reditus Group maintained its pledge on expanding the international activity through partnerships in new geographies, such as Latin America, which will strengthen and enhance the range of services and SAP solutions offered to the private and the public business sectors.

The 2015 results demonstrate the decisiveness of the Reditus Group in implementing its strategy, namely the resilience of its business under a clearly challenging context in both Portugal and Africa. Customers in the latter markets were forced to postpone several investment decisions, which should eventually be resumed during 2016.

Besides the demonstrated resilience, Reditus Group managed to win several flagship projects in 2015 which include "Pordata Kids", management of the "Maputo Hospital Screening System" (Mozambique), application development for Sport Lisboa e Benfica (soccer club), as well as several maintenance contracts at customers such as the Bank of Portugal (Portuguese Central Bank) and EDP (Portuguese Electrical Utility).

Reditus Group, which celebrates in 2016 its 50th anniversary, is the oldest and one of the largest players in the Information Technology sector in Portugal. Its activities are structured in three areas of competence: BPO, IT Outsourcing and IT Consulting Sectors.

 

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NOTÍCIAS

Reditus speeds up migrations to SAP HANA with HANALYST

ROFF, a Reditus company leader in SAP solutions implementation, presents the HANALYST, a new analysis tool to speed up migrations from SAP systems to SAP HANA databases.

This new solution eases the analysis of the developed code, optimizing the adoption process of the SAP HANA platform, inevitable to all SAP costumers until 2025.  

The tool detects in detail the mandatory and the recommended corrections in the specific code developed in each installation, giving the customers the possibility to choose the right moment to proceed with the implementation.

With the HANALYST, customers have access to an extensive report, yet easy to consult and to navigate, where all of the relevant details are listed, such as the number of problems encountered, their description and the necessary effort for their correction.

The effort is calculated from formulas and algorithms developed by ROFF based on their experience with customers in all business areas, of diverse dimension and all over the world.

With previous analyses made with ROFF's customers and based on the HANALYSTS reports it was possible to get performance gains of over 90%.

By presenting this tool to the market, the Portuguese consultancy company intends to speed up the migration of SAP systems by automating tasks and adopting similar methodologies, which will have a strong impact on cost reduction in migration projects.

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NOTÍCIAS

Reditus teams up to develop new features for SAP SuccessFactors

 
ROFF, a Reditus Company, leader in the implementation of SAP solutions, is working with SAP SE in the development of new features for the SAP SuccessFactors solution. Furthermore, ROFF is the only partner from the Iberian Peninsula that will be present at the upcoming edition of the SAP SuccessFactors Power Week, which takes place on April 18-20, in Walldorf, Germany.
 
During the event at their headquarters, the German multinational will offer a workshop for a restricted group of partners, giving them the chance to explore the SAP HANA Cloud Platform and to develop, along with SAP, Cloud extensions for the SAP SuccessFactors solution.
 
This hands-on event, led by SAP experts, will first focus on typical scenarios and features that belong to the platform's standard offer. In the second part of the event, they will go into further detail concerning the SAP SuccessFactors extensions on the HANA Cloud Platform, and the partners attending the event will have the chance to design, along with SAP, the extensions for the use cases presented during the selection stage, as well as to determine a go-to-market strategy for marketing their respective extensions.
 
In a strategic evolution of the Cloud business, SAP has begun offering their partners the chance to develop features that allow for complementing the standard offer of the SAP SuccessFactors solution, and thus give a more adequate response to the clients' needs. The solutions developed by ROFF will be certified by SAP and subsequently released into the market.
 
With this training and know-how, ROFF gains a privileged position, in both the national and international market, with a distinctive offer in terms of the SAP SuccessFactors solution.
 
This initiative is part of the strategy set by ROFF for Cloud solutions and in line with SAP's expectations for this line of business.
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NOTÍCIAS

REDITUS celebrates its 50th Anniversary

On March 25th, 2016 REDITUS celebrates its 50th Anniversary: a milestone that very few IT companies, at the national and international levels, can be proud of reaching.

These five long decades were marked by phases of intense growth, by successes and adversities, but above all by an enormous capacity of adaptation to the different challenges and realities that our Group has faced over these years.

Having initially focused on market research, REDITUS has subsequently evolved its business into Information Technology, always managing to identify the right path and to successfully develop its operations.

It is with pride that we celebrate this milestone, thanking and registering with much appreciation the invaluable contribution of our Employees, Customers and Partners to the REDITUS project, assured that we will strive to maintain and enhance the professionalism and the quest for quality that brought us this far, with the commitment of those who wish to celebrate at least 50 more years.

The Executive Committee

 

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NOTÍCIAS

Reditus appointed as official supplier for the Mozambican State

 
Reditus Mozambique, was appointed as official supplier for the Mozambican state, through UFSA Certification - Functional Unit of Acquisitions.
 
The UFSA is the public agency with responsibility for coordination and supervision of all activity related to public procurement, management of the centralized national data system and information of the training programs for hiring.
 
This certification recognizes and registers Reditus Mozambique in the Single Registry of Suppliers of Goods and Service Providers to the state, enabling it to participate in contests held by the agencies, institutions, municipalities and companies of the Mozambican state.
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