NOTÍCIAS

Reditus and OutSystems strengthen commercial and technological partnership

Reditus and OutSystems have strengthened their long-standing commercial and technological partnership with a joint event, meant at aligning the respective market strategies and enhancing Reditus’ pre-sales and commercial teams’ knowledge in OutSystems products and techniques.

The whole commercial and pre-sales teams attended this event, which took place at the Reditus facilities in Alfragide. It should be mentioned that Reditus is, since 2009, one of the main partners of OutSystems and has developed several reference projects such as Pordata at Foundation Francisco Manuel dos Santos, the Integrated Credit Recovery System at Millennium BCP and "Funciona" at EDP, among many others.

According to André Carreiro, Director of Reditus’ Application Development Department, "we try and encourage the development of such initiatives with our partners because we believe that is the best way to strengthen relations and to fine-tune our alignment. This is how we build as long lasting and rewarding relationships as we have with OutSystems, creating the ideal environment for the development of high quality projects at reference institutions".

Catarina Santos, OutSystems Regional Channel Manager, considers that "Reditus is one of our oldest partners. This long-standing relationship is constantly being refreshed in joint events like this, where we share and align our respective visions and roadmaps. OutSystems welcomes and supports Reditus' vision to position itself as one of its key partners at the national level".

 

NOTÍCIAS

Academia Sharepoint, Training for Success

 

Given the increasing success of solutions deployed on SharePoint, Reditus has prepared a program that enables information technology professionals to benefit from advanced training on this platform. The goal is to strengthen its development team’s skills on this platform, so as to meet the ever-increasing challenges of the market.

The Academy has a total of nine trainees enrolled in an eight-week full-time program and its curriculum emphasizes hands-on experience, with a series of integrated exercises so as to ensure they can master the tools and present solutions to the ever more demanding requirements of our Customers.

The exercises were designed to empower trainees in the mastering of projects with apps, workflows (process automation), advanced content sharing / collaboration, forms and templates, centralized search, and a host of other capabilities, from basic to the most complex solutions.

SharePoint is an application developed by Microsoft, the world leader in the collaborative platforms segment and is used, among others, for the creation of corporate portals and intranets, content and document management, as well as web application publishing.

The success of this platform is evidenced by its very high growth rates, both in Portugal and in the international markets.

 

 

 

NOTÍCIAS

Reditus develops campaign for QuintilesIMS Health

QuintilesIMS Health, a global leader in healthcare information, technology and services, has hired Reditus to develop a campaign for the upgrade and enrichment of its database.

The 1-month project involved 12 resources and aimed at supporting the development of targeted analysis and communication initiatives of one of its partners, so as to ensure a more efficient operation and to contribute to its positive impact on the quality of the health sector.

 

About QuintilesIMS Health

Present in Portugal since 1974, QuintilesIMS Health is a global leader in healthcare information, technology and services, driving the development of complete solutions to measure and optimize the performance of its customers.

QuintilesIMS Health is the only entity that combines information from the stakeholders directly involved in the medical drug circuit: Pharmaceutical Industry, Warehousing, Pharmacies, Parapharmacies – Drugstores (Modern Distribution and Independents), Hospitals, Doctors and Consumers, providing a 360 degree vision that matches the health sector specifics and paradigm.

NOTÍCIAS

Reditus nominated to EDPartners’ award with OutSystems solution

Reditus has been nominated to the EDPartners’ award in the category of "Sharing Good Practices", for the application it developed to support the "Funciona” (It Works) project of the Portuguese electricity company.

The "Funciona” project’s main objective is to make homes safer and protected against possible catastrophes, caused by anomalous situations due to wear or misuse of the electricity and gas networks.

The application developed by Reditus supports a wide range of EDP services, such as electrical and gas network overhauls, electrical maintenance, boiler and elevator extinguishers, gas certification, as well as technical assistance in both areas, allowing for the design of a variety of offer packages for the private and business sectors, and according to the consumption profile of each client.

Since the project’s inception, Reditus’ main motivation has been to support and provide the tools for realization of EDP's planned service in the shortest possible time, namely through a set of applications that would support the required level of coordination and implementation with the different partners.

For Ivan Barroso, Reditus’ Project Manager, "The longevity of the project and of the partnership are a benchmark for us and the sign that we have done and continue to do a good job, placing us as one of the main OutSystems technology providers".


The Reditus solution

Reditus' partnership with EDP began with the development of the "Enterprise" service support application, based on the OutSystems platform. In addition to supporting a CRM and ERP built from scratch, the "Enterprise" platform contributes to the construction of adjacent modules that allow for an efficient management of the various services provided to the client, whether B2C or B2B. These modules include, among others, Energy Certification and Audit, Re:dy, Energy Efficiency Solutions, Electric Mobility, Microproduction and, last but not least, "Funciona".

Reditus has also developed a number of "apps" that enabled EDP’s partners to optimize their home-visit processes, significantly reducing the time spent on each trip.

The “service support platform” development was initiated in August 2008 and was commissioned in 2009. Since then, Reditus has been working closely with EDP, namely in the application of Agile methodologies’ most demanding standards.

This project involved a large team of consultants, with the sole objective of ensuring the highest efficiently in the implementation of responses to market needs.

 

The Reditus project in numbers:

  • Start of the project in August 2008;
  • More than 5 Million software units;
  • More than 2,700 Database Tables (3TB);
  • More than 42,000 users;
  • More than 170 eSpaces involved;
  • More than 50 application modules;
  • Support for more than 1 million processes. 

 

NOTÍCIAS

Reditus sells ROFF and focus on the development of its business plan

 
Under the terms and for the purposes of Article 248 of the Portuguese Securities Code, Reditus, SGPS, S.A. hereby informs that Reditus Gestão, S.A., a company with which it is in control relationship, concluded today an agreement with the French company GFI Informatique, and with Gfi Portugal Tecnologias de Informação, S.A., pursuant to which Reditus Gestão, S.A. sold to the latter shares representing 100% of the share capital of ROFF – Consultores Independentes, S.A.
 
This sale is part of a strategic repositioning of Reditus Group, allowing for the speeding-up of the ongoing process of internal restructuring (both operational and financial) and fostering the conditions for implementing its business plan, grounded on the development of its operations in external markets, especially in Africa. The contractual terms have the closing of the 2016 audited accounts as reference, wherefore the definitive consideration for the sale will be determined during the first half of 2017, following the closing of the financial year.
 
 
 
Alfragide, 4 November 2016
 
The Board of Directors

NOTÍCIAS

Reditus to provide e-learning training

Reditus Business School is introducing new training sessions to its calendar based on an elearning model. This sessions are scheduled to start this October and are addressed to employees and customers.

Reditus Business School aims to reach a larger number of students and facilitate their access to training. Reditus intends to overcome some of the biggest obstacles people face with training actions, in particular those relating to the physical distance to the training center and time.

This new platform enable trainees to do all the training remotely, without having to move to the training center, and allows the access to contents and tests at the time and place that is most convenient to them.

Reditus’ first training session starts on the 24th of October and is called "training of trainers in e-learning", and is addressed to employees with teaching certification that usually provide internal training or in customers by Reditus Business School.

From November training actions will be available in models of e-learning and b-learning for the remaining internal employees and early next year to customers.

The training calendar for both the e-learning actions, B-learning and on premises, can be found at the Business School website: http://bs.reditus.pt/calendario

Note: B-learning - Blended Learning - refers to a training model where most of the content is transmitted in distance learning course, usually the Internet, necessarily including on premises situations, hence the origin of the blended designation, something mixed, combined.

NOTÍCIAS

Reditus’ Operating Income reaches 51 million euros in the 1st half of 2016

 

  • Operating Income of EUR 50.5 million (vs. EUR 60 million)
  • EBITDA of 3.7 million euros (vs. 5.0 million)
  • EBITDA margin 7.3% (vs. 8.4%)
  • Net profit of 268 thousand euros (vs. 325 thousand euros)
  • International sales represent 37% of total

 

1. Summary of the Activity
 

During the first half of 2016, Reditus continued its strategy of investing in international operations, namely on nearshoring opportunities, maintaining the effort to consolidate the position in the domestic market. The focus on operational efficiency and on higher value-added services continued to be a key priority of the Group.

 
In the reporting period, investment decisions kept on being postponed for projects in the international area, particularly in the African market, which will be taken up during the last quarter of 2016 and in 2017.
 
Operating income amounted to 50.5 million euros, down 15.9% over the same period last year due to business contraction in the African market and to the maintenance of the adverse economic environment in the domestic market.
 
EBITDA was 3.7 million euros, equivalent to an EBITDA margin of 7.3%, 1.1pp below the margin of 8.4% achieved in the same period last year.
 

 

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NOTÍCIAS

Galp Contact Center awarded by APCC

The Galp Contact Center for its fleet service "Galp Frota", whose monitoring of Service Quality and Satisfaction Surveys are conducted by Reditus, was awarded the Golden Trophy, in the category of Energy.

The distinction was awarded during the 12th edition of the Annual Conference of the APCC - Portuguese Contact Center Association - held under the theme Customer Experience - Reinventing Rules. The APCC BEST AWARDS trophies are mainly awarded to companies that stand out for the implementation and adoption of good organizational practices in contact center activity in Portugal - in terms of strategic, operational and technological management, at the human capital level and for its contribution to the recognition and appreciation of the industry in general.

Reditus congratulates Galp for obtaining this award, wishing that the excellent work carried out together continues to promote the achievement of more awards in the future. 

 

NOTÍCIAS

Reditus to develop an Outsystems training academy

 
Reditus will conduct a new Outsystems training academy next september.
 
The action that will take place in Reditus facilities in Alfragide, will start in September and targets students recently graduated in Computer Science or equivalent areas.
 
With this academy Reditus aims to train and recruit 10 specialists in this technology in order to integrate them in several projects under development or about to start.
 
This is Reditus' second edition of the Outsystems training academy in the last 3 months. The first edition took place last June and enabled the integration of several new Outsystems specialists within the Company's software development team.
 
For more information on the Reditus' Outsystems academy log on to www.reditus.pt - http://www.reditus.pt/pt-pt/carreiras/oportunidades/academia-outsystems-mf

NOTÍCIAS

Sporting Clube de Portugal chooses Reditus for its Customer Support line

 
Reditus, a leading Portuguese company in the fields of consulting, information technology and services, has just been chosen by Sporting Clube de Portugal for the renewal of its Customer Support line.
 
This helpline is dedicated to support the club members providing a set of associated services such as the payment of member fees, Gamebox renewal, ticket information and athletes support, among other features and services.
 
The SCP Contact Center thus enters a new dimension of modernity, and Reditus has been chosen as a partner to help streamline and change its concept.
 
In addition to the selection and recruitment of the team members, Reditus made, along with Sporting, the survey of all processes and procedures, existing and future, in order to provide the team with all the necessary information to a performance of excellence.
 
For Vasco Barbosa, Reditus’ General Manager for Client Services, "it is a great satisfaction having the opportunity to develop, together with Sporting, the best solutions to improve the club’s relationship with its stakeholders and athletes. It also means that the SCP seeks excellence in providing services to all that relate to this century-old institution. "
 
Antonio Rebelo, vice-president of Sporting Clube de Portugal for Communication, Reputation and Brand, added "Sporting CP continues to seek the best solutions in order to provide the best support and service to its Members, the Clubs greatest heritage ". "Sporting CP is entering a new era and maintains the innovative and pioneering character in its various areas and departments. Therefore, we hope that this partnership with Reditus can have as much or more success than the one brought to this century-old club by its sporting glory, through the effort, dedication and devotion of its Athletes and Members”.

 

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